Note: 

   

If you guys are getting coupon expired or course is not free after opening the link, then it is due to the fact that course instructors provide only few hundreds or thousands of slots which get exhausted. So, try to enroll in the course as soon as it is posted in the channel. The Coupons may expire any time for instant notification follow telegram channel

New customer offer! Top courses from $13.99 when you first visit Udemy

This course will teach you how to build a contact center based on Amazon’s Connect Contact Center Platform as a Service (PaaS). Amazon Connect provides a very easy to use graphical interface to set up the solution in mere minutes. The course focuses on setting up a small contact center environment to meet the needs of a small business.

You will learn the following:

– How to acquire a toll free number of a direct inward dial (DID) telephone number

– How to set up your Interactive Voice Response (IVR) menu

– Set up hours of operation

– Route calls based on the option selected during IVR menu

– Transfer calls to internal and external parties from the IVR menu

– Set up music on hold for callers

– and much more …..


Enroll Now