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Most Comprehensive Questions to pass the ITIL 4 Exam in First Attempt
Description
Welcome to our lesson consisting of exams built by our experts especially for you and to help you succeed in the first attempt, made to simulate the same experience as a real exam, which will help you overcome the fear and excel in the preparation and gain the confidence needed for success. We will help you in all stages of preparation and you can contact us whenever you need, and we will be happy to help you as much as possible. Our motto is your satisfaction and to help you succeed to the next step.
Information about the exam :
The ITIL 4 Foundation certification is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.
The certification can help:
Those who require a basic understanding of the ITIL framework
Those who want to understand how ITIL can be used to enhance IT service management
IT professionals or others working within an organization that has adopted ITIL.
However, the ITIL Foundation certification can benefit anyone who has an interest in IT service management.
ITIL 4 Foundation candidates will have an understanding of the following:
A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services
The guiding principles of ITIL 4
The four dimensions of Service Management
Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value
How ITIL practices described in ITIL 4 will maintain the value and importance provided by the current ITIL processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value.
Who this course is for:
IT Professionals
IT service Management Professionals
Help Desk Professionals
IT consultant
IT Managers
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