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Learn about some of the unique challenges as well as the typical hardware & software found in clinical environments]
What you’ll learn
Various types of hardware & software typically found in clinical environments
Data protection with regards to GDPR and sensitive data
How infection control procedures apply to IT Support Technicians
Over this course, we’ll be covering some of the unique aspects of working as an IT Support Technician within a clinical environment such as a hospital.
Topics covered include the following:
* Various types of hardware & software typically found in clinical environments
* Data protection with regards to GDPR and sensitive data
* How infection control procedures apply to IT Support Technicians
* Some tips on using Windows Compatibility Mode
Also included on this course are some real-world case studies relating to typical support tickets that you might encounter when working in a healthcare setting.
Who this course is for:
- IT Support Technicians working in a healthcare environment