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Learn about some of the unique challenges as well as the typical hardware & software found in clinical environments]
What you’ll learn
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Various types of hardware & software typically found in clinical environments
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Data protection with regards to GDPR and sensitive data
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How infection control procedures apply to IT Support Technicians
Description
Over this course, we’ll be covering some of the unique aspects of working as an IT Support Technician within a clinical environment such as a hospital.
Topics covered include the following:
* Various types of hardware & software typically found in clinical environments
* Data protection with regards to GDPR and sensitive data
* How infection control procedures apply to IT Support Technicians
* Some tips on using Windows Compatibility Mode
Also included on this course are some real-world case studies relating to typical support tickets that you might encounter when working in a healthcare setting.
Who this course is for:
- IT Support Technicians working in a healthcare environment
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